QUALIFICATIONS

• Bachelor’s Degree in Supply Chain Management, Logistics, Engineering, Business Administration, or a related field. MBA or equivalent advanced degree preferred,
• Minimum 10–15 years of progressive experience in supply chain management, with at least 5 years in a senior leadership role within the retail industry,
• Proven experience managing complex supply chain networks in omnichannel or multi-brand environments,
• Strong analytical and problem-solving abilities, with a strategic, results-driven approach to supply chain optimization,
• Excellent communication and interpersonal skills, with the ability to lead and inspire cross-functional teams effectively,
• Able to learn and take responsibility quickly and proactively,
• Expertise in ERP systems (e.g., SAP, Oracle), demand planning tools, and logistics platforms,
• Strong knowledge of regulatory requirements, import/export practices, and international supply chain management,
• Excellent financial acumen and budget management capabilities,
• Fluent in English; additional languages are an asset.

RESPONSIBILITIES

Strategic Supply Chain Leadership

• Define and lead the end-to-end retail supply chain strategy aligned with corporate goals.
• Develop long-term supply chain plans to support business growth, scalability, sustainability, and resilience.
• Drive transformation and continuous improvement across the supply chain function using best practices and innovation.
• Assess and mitigate supply chain risks, including geopolitical, market, and operational risks.
• Collaborate with executive leadership to align supply chain goals with commercial, financial, and digital strategies.

Operations & Optimization

• Oversee demand forecasting, S&OP (Sales & Operations Planning), replenishment, and stock optimization across stores and channels.
• Ensure operational excellence in inbound logistics, warehouse management, distribution, and last-mile delivery.
• Establish service-level agreements (SLAs), KPIs, and performance dashboards for real-time monitoring.
• Optimize cost-to-serve while maintaining product availability, service levels, and customer satisfaction.
• Lead sustainability efforts across the supply chain, including packaging reduction, CO₂ minimization, and ethical sourcing.

Supplier & Vendor Management

• Build and maintain strategic relationships with key suppliers, logistics providers, and third-party partners.
• Negotiate and manage supplier contracts to optimize costs, mitigate risk, and ensure service quality.
• Develop supplier performance frameworks and conduct regular reviews to ensure alignment and improvement.

Technology & Innovation

• Lead the digitalization and automation of supply chain processes through ERP, WMS, TMS, and AI-based forecasting tools.
• Partner with IT to implement new technologies and enhance system integrations.
• Identify and deploy emerging tools and trends such as predictive analytics, blockchain, and IoT where applicable.

Team Leadership & Development

• Build, lead, and mentor a high-performing, cross-functional supply chain team.
• Foster a culture of accountability, collaboration, agility, and innovation.
• Implement talent development programs to build internal capabilities and succession planning.